Automotive
AI and automation for dealerships, service centres and fleets
Your steadiest margin comes after the sale: maintenance, repairs, parts and renewals. That margin depends on booking the next service, having the right part on the shelf and following up with every customer on time, and most of that work still happens by phone, text and spreadsheet. Sales, service and parts each run their own system, so customer records end up scattered across all three.
In short
Data Reach Solutions (DRS) is a Philippine AI, automation and software company, founded in 2019, with offices in Metro Manila and Cebu. For automotive, DRS designs, builds and runs: service booking; maintenance reminders; sales lead follow-up; parts availability and reorder; job order and estimate documents; fleet maintenance tracking; branch and bay reporting. Each system connects to what the business already uses, such as dealer management systems, workshop and service scheduling tools, parts and inventory systems, Facebook Messenger, Viber and SMS, and a person stays in control of every decision that matters.
Where time goes
Where work is lost today.
- Service inquiries lost to missed calls and double bookings
- Customers due for maintenance who were never reminded
- Test-drive and quote leads that go cold between showroom and closing
- Jobs delayed waiting for parts nobody reordered
- Job orders, estimates and insurance forms re-keyed into the service record
This page is for
- Franchised car and motorcycle dealerships
- Multi-brand dealer groups
- Independent repair shops and service chains
- Parts distributors
- Companies running delivery, logistics or staff transport fleets
Use cases
What we would look at first.
The use cases that most often return the most time in this industry. The consultation finds which of them fit your business.
Service booking
Messenger, web and phone inquiries answered, slots offered from the workshop calendar and confirmations sent.
What it is designed to change: Fewer missed calls and double bookings
- Time to value
- 4 to 6 weeks
Maintenance reminders
Mileage and date-based reminders for periodic maintenance, which stop once the customer replies.
What it is designed to change: More returning customers in the service bays
- Time to value
- 4 to 6 weeks
Sales lead follow-up
Test-drive and quote leads tracked, sales staff prompted and every touch logged.
What it is designed to change: Fewer leads lost before closing
- Time to value
- 4 to 8 weeks
Parts availability and reorder
Stock levels, fast movers and reorder signals from the parts system.
What it is designed to change: Fewer jobs delayed waiting for parts
- Time to value
- 8 to 12 weeks
Job order and estimate documents
Job orders, estimates and insurance forms read into the service record.
What it is designed to change: Less re-keying and faster insurance claims
- Time to value
- 6 to 8 weeks
Fleet maintenance tracking
Maintenance schedules and costs tracked per vehicle for fleet operators.
What it is designed to change: Planned rather than emergency repairs
- Time to value
- 8 to 12 weeks
Branch and bay reporting
Revenue per bay, technician utilisation, parts margin and customer return rate.
What it is designed to change: Yesterday's numbers every morning
- Time to value
- 6 to 8 weeks
Illustrative example
A dealership service centre with 8 bays
The dealership has about 1,500 vehicles due for periodic maintenance each month, and 30% of those customers do not come back because nobody reminded them. Automated reminders that recover a third of the missed visits add about 150 visits a month. Bay capacity sets the limit, so the first project may include scheduling to avoid overloading the floor. All figures are illustrative. We replace them with your own numbers in the consultation.
- Vehicles due for maintenance a month
- About 1,500
- Missed visits a month
- About 450
- Visits recovered
- About 150 a month
- Service revenue recovered, at PHP 4,500 a visit
- About PHP 675,000 a month
Systems and rules
What we connect to, and what we build around.
Systems we connect to
- Dealer management systems
- Workshop and service scheduling tools
- Parts and inventory systems
- Facebook Messenger, Viber and SMS
- Accounting software
- Insurance claim forms and portals
- Fleet telematics exports
We integrate with what you already use before suggesting anything new.
Regulation and deadlines
Checked 30 September 2026.
Customer consent for reminders
Contact details and vehicle records are personal information under the Data Privacy Act. Reminders run with consent and a clear opt-out.
BIR electronic invoicing
Dealers that use computerised accounting systems must issue electronic invoices by 31 December 2026 under RMC 098-2026.
BusinessMirror, on BIR Revenue Memorandum Circular 098-2026Launches and the December season
Model launches and year-end buying raise lead volumes and test the follow-up process. The best time to start is before them.
Related
Solutions and services for this industry.
Solutions
Proven in live operations
Data Reach Solutions built and supports the warehouse information systems GALCO and PSI run around the clock at Mactan-Cebu, Clark and NAIA, in operation since 2019 under Bureau of Customs rules. Read the case study
DataReach Solutions Inc., SEC registration CS201905437. Offices in Metro Manila and Cebu.
Let’s make work work better.
Your people’s time, back.
It starts with a conversation.
Tell us about the work that slows your business down. Leave your free consultation with a written summary and a practical next step.
Book a free consultationA conversation. A clear next step. No obligation.